Fees — what is due and how to pay

Everything about money for your child sits on one screen, and every payment leaves a receipt you can download later.

What the screen shows

Each invoice is one bill the school has raised — a term's tuition, a bus fee, an exam fee. An invoice carries:

• what it is for, broken into individual heads,
• the total,
• what has been paid against it so far,
• and the due date.

An invoice is never edited after it is issued. If something is wrong, the school raises an adjustment against it, so the record of what was originally billed survives.

Paying

Choose the invoice and pay the whole outstanding amount, or a part of it where your school allows instalments.

Payment is handled by the school's payment provider. You will leave the portal, pay, and come back. Do not press back or close the tab during payment — wait to be returned, so the result reaches the school.

If your connection drops mid-payment, do not pay again immediately. Reopen the fees screen first: if the payment reached the provider it will already show. Paying twice is refundable but slow.

Receipts

Every payment gets a receipt straight away. They are listed under Receipts, below your invoices, newest first, and each downloads as a PDF with the receipt number, the date, the amount in figures and in words, and the fees it paid.

Receipts stay available for past years, so a receipt from two years ago is still there.

A receipt marked Cancelled belongs to a payment that was taken back — for example a cheque the bank returned. It still downloads, marked CANCELLED, so you can see what happened; it is not proof of payment.

Tuition fee certificate

To claim a tax deduction for your child's tuition fees, download the Tuition fee certificate below your receipts. Choose the financial year (1 April to 31 March); the screen shows the tuition you paid in it before you download.

It counts only the fees your school treats as tuition — not transport, exam or other fees. Where one payment covered tuition and other fees together, only the tuition part counts. A payment that was taken back is not included, and a refund is subtracted.

Part payments and balances

Where instalments are allowed, an invoice can be paid across several payments. The screen always shows the outstanding balance rather than only the original total, so what you owe today is the number on display.

If something is still owed from an earlier academic year, the fees screen says how much and which year, and those invoices are marked with their year. They are paid the same way as this year's.

Common questions

The amount changed since last term. Fee heads are set per class and per year, so moving up a class usually changes the bill. The invoice lists every head, so compare head by head.

I paid but it still shows as due. Provider confirmations can take a few minutes. If it has not cleared within an hour, contact the office with the date, amount and the reference your bank shows.

I have two children. Each child has their own invoices. Switch child at the top of the portal; paying for one never affects the other.

I cannot see the fees screen. Not every school uses ShikshaFlow for fee collection. If your school collects fees another way, this screen will not be there.