Who may collect a child

The list of people a child may be released to, as recorded by their guardians.

Checking

Find the child; the screen shows who is authorised, with whatever identifying detail the school holds — relationship, photograph, phone number.

If the person is not on the list

Do not release the child. Send them to the office. A guardian may well have arranged it and not recorded it, and the office can check by telephone; you cannot verify a stranger at a gate.

This is the one place where being unhelpful is the correct behaviour.

Recent changes

A guardian who updated the list an hour ago has updated what you see. But a guardian who telephoned the office may not have — if a parent says they called, ring the office rather than assuming either way.